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Licence resetting
Each licence is tied in to the computer used for registering the software.
Normally, an additional licence (about half price) is required when you use Ideas Genie on another computer.
There are occasions when you need to re-register Ideas Genie, to continue using the software on only ONE computer.
- You buy a new computer
- You reformat your hard disk
- You replace your hard disk
In good faith, we can reset
your licence without asking you to purchase an additional licence.
We can also retrieve your licence number if this has been lost.
This service is outside of normal support, a
slow process and therefore time consuming.
A member of staff has been trained to perform this service and as such we find it necessary to apply a small charge.
Your contribution and support
will be appreciated.
However, do not make the payment under protest.
If you object to this charge, do not make the payment.
Please choose from the following options
I have Ideas Genie Pro 6
Please reset my licence
£4.10 (Includes a Download link for very latest version and program updates for the software)
After making your payment, please allow time for James to reset your licence.
He will send you an email when your licence has been reset.
Latest CD
Please send me a CD.
£4.10
We feel it is vital to all users to ensure that someone is available and trained to perform this important service.
The service also includes support to ensure you have managed to restore
your precious data.
SPECIAL INSTRUCTIONS:
In each instance, it is
recommended that you install the very latest version of the software as it will include the latest program updates.
This link is supplied in the Reset my Licence Order Confirmation email.
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